Terms and Conditions
A. You are purchasing a used timepiece from the second-hand market. As it is marked “used,” expect signs of previous wear such as scratches on the lugs, case, bracelet, and crystal. We have carefully examined the timepiece and described it as accurately as possible. You may find additional imperfections that we missed. If these are significant, we will work with you to resolve the issue to ensure your satisfaction with the transaction.
B. You have 24 hours from receiving the timepiece, as confirmed by the adult signature provided through FedEx, to issue any claim against the timepiece or return it for a full refund if you change your mind. After 24 hours, all sales are final.
C. A 4% surcharge will apply to any purchase made with a credit card.
D. All timepieces will be shipped to you via FedEx Standard Overnight delivery. Priority Overnight delivery and Saturday Priority Overnight delivery may be available for an additional cost. Every timepiece will be insured for the value you paid. FineWristClock will never ship a timepiece through another carrier. All timepieces are carefully packaged from the inside to the outside.
E. The listing will provide a detailed description of whether the timepiece has been recently serviced. If the timepiece has not been serviced and it is past the recommended service interval, we will test its timekeeping accuracy using a timegrapher and provide you with a picture of the results. These results will show how well the timepiece keeps time according to the standards set by the Official Swiss Chronometer Testing Institute (COSC). If we determine that the timepiece requires service and decide to sell it as is without servicing it, we will include that information in the listing. Otherwise, you can expect the timepiece to be functioning properly and not in need of service.
F. FineWristClock does not provide third-party warranty extensions. We do not offer any warranties beyond those included with the timepiece set. If the timepiece does not come with warranty cards, it will be listed as a naked set. Note that even if warranty cards are included, the warranty may have expired.
G. Our timepiece photos are taken with a high-quality camera equipped with a macro lens to show the timepiece’s condition in detail. As a result, you might notice imperfections in the photos that are not visible to the naked eye.
H. Each timepiece is guaranteed to be authentic and will come with either authentication papers or warranty documents verifying the serial number. Any exceptions will be noted in the listing.
I. If you choose to return a timepiece within the 24-hour timeframe, you agree to cover the return shipping. It must be shipped with FedEx and packed in the same manner it was received or better. If FedEx is not available, any exceptions must be discussed and agreed upon in writing prior to returning. No exceptions.
J. The timepiece must be returned in the same condition as when it was shipped. Any damage or alterations made to the timepiece after receipt will void the return policy. FineWristClock reserves the right to inspect the returned timepiece and approve its condition before issuing a refund.