. Introduction
Welcome to Palazzo di Luxury. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.
2. Definitions
-
“We,” “Us,” “Our”: Refers to Fortitudo Honoris LLC dba Palazzo di Luxury.
-
“You,” “Your”: Refers to the user or customer of our website and services.
-
“Website”: Refers to http://www.palazzoluxury.com
-
“Services”: Refers to the buying, selling, and trading of new and used watches.
3. Eligibility
You must be at least 18 years old to use our services. By using our website, you represent and warrant that you meet this age requirement.
4. Account Registration
To use certain features of our website, you may need to register for an account. You agree to provide accurate and complete information during the registration process and to update such information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
5. Buying Watches
-
Product Descriptions: We strive to provide accurate descriptions of the watches we sell. However, we do not warrant that the descriptions are accurate, complete, reliable, current, or error-free.
-
Pricing: All prices are subject to change without notice. Prices do not include applicable taxes or shipping and handling charges, which will be added to your total invoice amount.
-
Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the description or price of the product, or errors in your order.
6. Selling and Trading Watches
-
Evaluation: Watches submitted for sale or trade will be evaluated by our experts. We reserve the right to refuse any watch for any reason.
-
Offers: Offers made for your watch are valid for a limited time as specified in the offer. If you accept our offer, you agree to transfer ownership of the watch to us.
-
Payment: Payment for watches sold to us will be made via the method agreed upon during the transaction process.
7. Returns and Refunds
-
Return Policy: You may return a watch within 3 days of purchase for a refund, provided the watch is in its original condition and packaging. Custom orders and special items may not be eligible for return.
-
Refunds: Refunds will be processed within 48 hours of receiving the returned watch. Shipping and handling charges are non-refundable.
8. Warranty and Repairs
-
Warranty: We offer a 1-month warranty on all new watches sold. Used watches may come with a limited warranty as specified at the time of purchase.
-
Repairs: We offer repair services for watches purchased from us. Please contact our customer service for more details.
9. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use our services; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from our services; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party; (v) any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available through the services; and/or (vi) the defamatory, offensive, or illegal conduct of any third party.
10. Governing Law
These Terms shall be governed and construed in accordance with the laws of the State of New Jersey, United States of America, without regard to its conflict of law provisions.
11. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 7 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
12. Contact Us
If you have any questions about these Terms, please contact us:
Fortitudo Honoris LLC
344 Grove St #4073
Jersey City, NJ 07302
Vendor Biography
ABOUT US
HERITAGE, CRAFTSMANSHIP, AND TRUST
At Palazzo di Luxury, we don’t just deal in watches—we curate legacies. Founded by Michael A. Martucci, a proud Italian-American and veteran law enforcement officer, our business is rooted in a tradition of strength, honor, and respect. These values, passed down through generations of the Martucci and D’Alessandro families, inspire everything we do—from sourcing the rarest timepieces to providing an unparalleled customer experience.
Michael’s character is deeply shaped by his Italian heritage. His father’s family hails from Ginestra degli Schiavoni, in the Province of Benevento, and his mother’s family from Torella del Sannio, Campobasso. Growing up in this rich cultural environment instilled in him the values of loyalty, integrity, and craftsmanship—principles that form the foundation of Palazzo di Luxury.
After building a distinguished career in law enforcement, Michael combined his passion for horology with his commitment to serving others, creating a space where clients can find more than just watches—they find trust, expertise, and a story that resonates with their own.
Our Mission
We are dedicated to helping collectors and enthusiasts discover extraordinary timepieces that reflect their unique journeys. Whether you’re buying, selling, or trading, we approach every interaction with professionalism, transparency, and an unwavering focus on your satisfaction.
What Sets Us Apart
At Palazzo di Luxury, we blend Italian heritage with modern expertise to deliver a bespoke experience for every client. Our curated collection features some of the most iconic names in horology—Rolex, Panerai, Omega, and beyond. But what truly distinguishes us is the relationships we build along the way.
When you work with us, you’re not just investing in a luxury watch—you’re becoming part of a tradition rooted in honor and excellence.
Join Our Legacy
Let Palazzo di Luxury be your guide to the world of fine timepieces. Together, we’ll find the perfect watch that tells your story.